FAQ

Frequently asked questions

Every answer here is a fact about how Kinstodian works today, or a limit of it. Nothing is written to reassure.

About your information

Do I need to create an account?

No. No sign-up, no password, no email address. You open Kinstodian and start.

Can Kinstodian see what I've entered?

No — and not as a promise. Your plan never leaves your device, so there's no copy anywhere for anyone here to open. Two things can carry your own words to us, and both are yours to send or not: a support note you write from the Support screen, and — if an organization gave you a code — a one-line status you can choose to share with them. What each contains is spelled out in the app under "Questions".

Is my information encrypted?

Yes. Everything sensitive — account numbers, recovery details, vault entries, document scans — is encrypted on your device with AES-256. Two honest limits. The outline of your plan isn't hidden: the name of the person it's for and their city, bill names and amounts, what type each account is, the roles of your contacts, and the labels on vault entries stay readable, while the numbers, names, passwords, addresses, and documents behind them are sealed. And encryption protects your information from someone who gets your files, not from someone using your already-unlocked device.

Who has the key?

Your device does, and only your device. It's created there and never sent anywhere. The direct consequence: we can't open your plan, and we can't recover it for you. A company that could rescue your data on request is a company that could read it on request.

Is this legal advice?

No. Kinstodian gives you legal information — what your state's rules and deadlines are. For anything complicated or contested, you want a lawyer.

Backups and getting your plan back

Can I use Kinstodian on my phone and my laptop?

Not as one plan. A plan lives on the device where you built it — Kinstodian doesn’t sync, and it isn’t going to: merging two copies would mean something, somewhere, being able to read both and decide which version wins, and nothing here can read even one. You can carry a plan to a second device with a backup and its recovery code, but from that moment there are two separate plans and nothing will combine them. Kinstodian won’t overwrite one with the other behind your back either — restoring onto a device that already holds a plan is refused until you’ve backed that one up first, and then it replaces it whole. What to do about it: pick the device the plan lives on, back up from that one, and treat any other device as a copy to read rather than a place to edit.

What if I get a new phone?

Make a backup on the old one, restore it on the new one with your recovery code. Your plan arrives complete, including the vault and any documents.

What if I clear my browser, or don't open the app for a while?

Clearing your browser removes the plan from that device — a backup is what protects you from that. Kinstodian also asks your browser to treat your plan as worth keeping, which browsers don't do by default.

Could someone guess my recovery code?

No. Twenty-four characters from a thirty-character alphabet is about 118 bits of entropy — there's no computer, and no realistic number of them, that gets through that. And there's nothing to guess against: the code opens a file in a folder, not a login page.

Can Kinstodian recover my plan if I lose the device and the code?

No. There's no copy and no key on our side to recover from. This is the trade the whole design makes: nobody can take your information, and nobody can hand it back either.